Staff and Faculty

I.S. Service Desk

​I.S. Help Desk: 408-741-2696

Hours:  8:00 a.m. - 5:00 p.m.  Monday - Friday

The HelpDesk will be unavailable Monday, Jan 18 for Martin Luther King Jr. Day.

Email the IS HelpDesk

Remote Desktop Help (requires login)

How to use Zoom

General Use

How to create an account

  • Go to and create an account using your wvm, westvalley, or missioncollege email login address.
  • It is important to use the same email address that you use to sign in to the portal. 
  • Be sure to save/remember the password. 



The Tech Center from the State Chancellor’s office has developed this table to show how Zoom has remediated many of the security issues that have been reported

How to use Zoom within Canvas - Faculty

  1. Follow instructions above to create your account.
  2. Within Canvas, navigate to your course and click ConferZoom.
  3. Use the Canvas Instructor Guide for ConferZoom for further instructions.


Free Wifi from Xfinity

Due to the coronavirus and the shelter in place order, Comcast is temporarily allowing free access to wifi hotspots. Public hotspots can be found in small/medium businesses and outdoors in commercial areas. To access free wifi, do the following:

  • Click the wifi icon on your computer
  • Search the list of available wifi connections, and select xfinitywifi (all lower case)
  • Open a browser
  • When prompted, accept the Terms and Conditions
For more information go to

My Portal

How to log in to My Portal

Help with Canvas

Canvas Student Guide for ConferZoom

How to use Zoom - Video Tutorials

Mission College

Mission College website

Ask Mission Help Page

West Valley College

West Valley website